K-20 Annual Procurement Updates

Contracts for this year’s procurement cycle (released: Summer 2021, target implementation: Spring/Summer 2022) are executed and service implementation is underway.

Email updates will be sent to RITUs (for K-12 customers) and local site contacts (libraries, community and technical colleges, baccalaureates) to keep them in the loop as vendors work with K-20 to get these new circuits installed. Updates will be provided twice a month to ensure site contacts have relevant information on ongoing projects. Additional updates may be sent out as well for events such as site visits, acquiring permits, or any major construction projects.

K-12 Customers: please reach out to your RITU at your local ESD for more information.

You can also reach the K-20 Program Office at

New Zoom User Features in 2022

Here is a list of new features Zoom users will have to look forward to this year.

Zoom for Intune is now available for Android

Android users can now download the Zoom for Intune app from the Download center. the app allows admins to organize and protect corporate data in Zoom meetings.

Enhancements to Webinar Q&A report Interface

Meeting hosts will be able to confirm if people attempting to join the call are validated against the registration list. Users must sign into an account that has registered for the session in order to join.

Notify Users with Compromised Account Details

Users with a work email login type are notified by email if their account credentials are compromised and are prompted to reset their password. If the password isn’t changed in 1 day, users are logged out of Zoom on all devices and are required to reset their password. Account owners, admins, and any other contact set up to receive Trust & Safety communications from Zoom will also receive email notifications about any compromised users on the account.

Customize Waiting Room with Video

Users can add a video when customizing the appearance of the waiting room in the web portal. Participants in the waiting room are able to view the video while they wait for the host to allow them into the meeting. This feature requires version 5.7.3 or higher and is available for all paid accounts. Account owners and admins can submit a request for Zoom to disable the video customization option for their account.

Reset Virtual Backgrounds to Default After Each Meeting

Users can select and use any pre-approved virtual background before or during any Zoom meeting. However, after the meeting is over, the user’s background will be automatically changed to a virtual background chosen by the admin.

Decommissioning the MCUs

On July 10, 2018, the K-20 Education Network Consortium voted to decommission the two Cisco MSE8000 MCUs and related support, effective July 1, 2019.

The old MCU devices were nearing the end of their usable lifespan. Cisco stopped selling the systems in 2017 and ended manufacturer software updates and Cisco routine failure analysis on May 2, 2018. A viable and cost-effective alternative cloud-based video communications service, Zoom, was purchased in 2016 and was implemented in parallel to the MCU service up until July 2019. Adoption and use of Zoom has dramatically increased with very positive reviews from users.



Welcome to the New K-20 Education Network Website!

We are excited to officially announce the launch of our website today, July 8th, 2019. You can now find us at

Our goal with this new website is to provide our customers with a streamlined way to learn about the K-20 Education Network as well as highlight the available tools and resources. The new website is now mobile and tablet friendly and we hope you enjoy the new fresh and modern design. If you have any suggestions, please email us at

Check back here, on the Announcements page, for the latest K-20 news.